Can't logon - Can't get password reset - Forum doesn't recognized my registered email - Drive Accord Honda Forums | radio-pro.ru
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post #1 of 18 Old 01-17-2017, 04:37 PM Thread Starter
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Can't logon - Can't get password reset - Forum doesn't recognized my registered email

That's a long title, and in a nutshell is the reason for this post.

There was a problem when I tried to logon today. No matter what I did I couldn't logon and I couldn't reset my password. Also, something I just noticed, "Guest" is under my old username - the username I started with when I first registered. I re registered with a new username.

I started with Dom's'05 and now I am Dom'05. Oh, and I am unable to add a signature to my new username posts, but was able to using the defunct username.

I registered on a home PC in the US using the Mozilla browser.

Thanks for the fix.

Dom's'05 is offline
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post #2 of 18 Old 01-17-2017, 04:53 PM
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It's a (ongoing) glitch in the matrix.

Problems Logging In

Two accounts with IDENTICAL names

Problems with my username


Looks like all accounts registered between Jan. 13 and Jan. 17 are either gone or are now "guest" accounts.

Examples:

JacDex (registered Jan. 14): Price Paid Discussion Thread: How much did you pay for your 9th gen Accord?

SCjohnny (registered Jan. 14): Price Paid Discussion Thread: How much did you pay for your 9th gen Accord?

Sims159915 (registered Jan. 15): Price Paid Discussion Thread: How much did you pay for your 9th gen Accord?

marc30unf (registered Jan. 15): Price Paid Discussion Thread: How much did you pay for your 9th gen Accord?

cosecant (registered Jan. 15): front end bumper fix advice

aseteo (registered Jan 15): Put USDM Navi or Touring Touchscreen Unit in a JDM Accord Hybrid Possible?
re-registered aseteo account today

james_0009122 (registered Jan. 16): HELP: why car is "sticking"?

Arno Liebenberg (registered Jan. 16): o7 Aux install.



Last edited by namegoeshere; 01-17-2017 at 05:24 PM.
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post #3 of 18 Old 01-17-2017, 08:11 PM
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Looks like everything's been restored.

See if you can log into the Dom's'05 account.
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post #4 of 18 Old 01-17-2017, 08:31 PM Thread Starter
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Quote:
Originally Posted by namegoeshere View Post
Looks like everything's been restored.

See if you can log into the Dom's'05 account.
Lookin' good!

I will delete the Dom'05 account and keep Dom's'05.

Thank you

2005 EX-L Sedan V6 3.0 Auto (no nav)
115K miles - Blue - Gray leather interior
Purchased Jan 7th 2017
--------------------------------


"The price of liberty is eternal vigilance." - Thomas Jefferson 1743-1826
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post #5 of 18 Old 01-17-2017, 08:37 PM Thread Starter
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Quote:
Originally Posted by namegoeshere View Post
Looks like everything's been restored.

See if you can log into the Dom's'05 account.
Quote:
Originally Posted by Dom's'05 View Post
Lookin' good!

I will delete the Dom'05 account and keep Dom's'05.

Thank you
In an effort to expedite the deletion of the Dom'05 account, would you kindly delete that account?
I looked, but cannot find out how.
Thanks.
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post #6 of 18 Old 01-18-2017, 09:04 AM
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Only admin's have the power to delete, and we prefer not to, as it leads to orphaned posts on the forum and also can cause database errors. What I've done instead is merge the accounts together, which gives us the same desired result.

Kevin
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post #7 of 18 Old 01-18-2017, 09:50 AM Thread Starter
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Quote:
Originally Posted by Admin View Post
Only admin's have the power to delete, and we prefer not to, as it leads to orphaned posts on the forum and also can cause database errors. What I've done instead is merge the accounts together, which gives us the same desired result.

Kevin
If it's any matter, I have only one post with the re registered username. No real loss there.

So all I do is sign in with Dom's'05 and consider the other account as non-existent, right?

2005 EX-L Sedan V6 3.0 Auto (no nav)
115K miles - Blue - Gray leather interior
Purchased Jan 7th 2017
--------------------------------


"The price of liberty is eternal vigilance." - Thomas Jefferson 1743-1826
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post #8 of 18 Old 01-30-2017, 06:13 AM
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Hello,

It seems this issue has affected me as well. My account no longer exists, can you please merge this newly created account with my previous one (same user name). There are 2 threads I created, let me know if you need the link so that you can identify my account easy.

Thanks.
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post #9 of 18 Old 01-30-2017, 01:19 PM
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Quote:
Originally Posted by Borderline View Post
Hello,

It seems this issue has affected me as well. My account no longer exists, can you please merge this newly created account with my previous one (same user name). There are 2 threads I created, let me know if you need the link so that you can identify my account easy.

Thanks.
your account has been re-activated.... now we just have to figure out the rest.

lee
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post #10 of 18 Old 01-31-2017, 07:00 AM
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Thank you!

2014 Accord Coupe EX-L V6 6MT

Previous
2003 Cadillac CTS
1999 Honda Civic Coupe SiR
1992 Honda Accord Coupe EX-R
1990 Honda CRX Si



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post #11 of 18 Old 02-01-2017, 07:29 AM
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Glad to help.

Let us know if there are any other issues.

- JB
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post #12 of 18 Old 02-03-2017, 07:25 AM
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Quote:
Glad to help.

Let us know if there are any other issues.

- JB
My account vanished again??? Please reactivate and combine them.

Thanks.
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post #13 of 18 Old 02-06-2017, 07:38 AM
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I'm not sure why this keeps on happening.

will need to escalate this further up the tech ladder.
case: 2332917

Is this your old account link: http://radio-pro.ru/forums/me...orderline.html


Lee
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post #14 of 18 Old 02-07-2017, 10:29 AM
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Hi yes that is my account, looks like its been reactivated.

2014 Accord Coupe EX-L V6 6MT

Previous
2003 Cadillac CTS
1999 Honda Civic Coupe SiR
1992 Honda Accord Coupe EX-R
1990 Honda CRX Si



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post #15 of 18 Old 02-08-2017, 08:22 AM
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Hey guys,

It looks like the issue has been fixed. Hope everyone's account is back on track! Let us know if there are any more issues -- we're here to support you guys.

Cheers,

Natalie

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