First post from Toronto, Ontario, Canada
My 1998 Honda Accord is having problems with the ignition switch. It's confirmed that it is indeed the issue.
It may not start or will start and stall within 3 seconds of starting. It can be kept running by holding the key between 2 and 3 not activating the starter in which it will die within minutes.
I've been fighting with the morons at the dealer explaining to them that there's a recall on the ignition switch issued in 2002, but never got a letter or notice regarding it. They're trying to push other parts including a main relay switch which I've already inspected and deemed not causing issue. They swapped mine out with a known working one and it still didn't start, declaring the issue for sure the ignition switch.
They say there is no active recall on the vehicle and they want $253 to fix it. I want it repaired for free. It's a safety recall, issued by Honda and transport Canada on many occasions.
They don't want to fix it for free saying any recall ever issued for the car was fixed and that this vehicle may not have been part of the original recall. Whatever, so they don't fix a 15yr old car for free.
What recourse of action can I take? I want to call Honda corporate and complain to them. I've authorized the repair for Monday but are thinking of declining it and putting it on hold.
The problem I have is that it is a safety recall, in similar instances vehicles have stalled while driving and caused collisions. This car thankfully won't start, and if it does immediately stalls.
If its a safety recall, it should be fixed regardless of age shouldn't it? And the ignition switch - albeit used frequently, should last the lifetime of the car. I've never heard of anyone's ignition switch spontaneously failing.
The basis I'm coming from is that since there was a recall made for this issue, despite the fact that this car wasn't included in it, excepting the fact that other Accords of the same generation are included, the repair should be free because it is a safety issue that which Transport Canada identified and rectified with Honda, for a solution of "dealer's will service and replace ignition switches".
Suggestions? It's a safety recall, so it should last forever and not be an extended warranty per se or a goodwill repair.
Thanks in advance - hopefully it doesn't fall under tl;dr lmao